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Package Delivered

Our Shipping & Return Policies

  • SHIPPING:

  • It takes from 2 to 10 business days for packages to reach customers' locations worldwide once it is shipped out. However, due to the flight schedule or customs issues, it may be delayed sometimes. 

  • The shipping time depends on the local logistics courier schedule for the remote area.

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  • Refund, Return And Replacements

    1. We only initiate the refund, return or replacement process in cases such as given below:

      • Received Wrong Product

      • Missing Product in Order

      • Damaged Product (photo proof required)

    2. The information about the issue should be made within 3 days of the delivery date. After this period, if no problem is reported, we will confirm the transaction as closed.

    3. Refund is available when products are returned back to BrillareBeauty.com in original packaging and undamaged

  • How to claim for refund if product doesn’t result in desired outcome?

  •  In case of wrong or improper usage, which might result undesired performance and outcome, BrillareBeauty.com does not bear any responsibility in relation with product performance.

    • To claim for refund, BrillareBeauty.com requires to provide full video recording of unpacking and procedure done with given product, which supports customer’s claim and help identify cause of the problem. If video recording is not provided, no refund is available.

      1. For return or refund, you can contact at support@brillarebeauty.com which includes the picture of damaged or unopened product and the reason or information regarding the mentioned product.

  • Acceptance Of The Goods

  1. The buyer shall be deemed to have accepted the goods 24 hours after delivery to the buyer.

  2. The buyer shall carry out a thorough inspection of the goods as soon as practically possible of delivery, and shall give verbal or emailed notification to the seller on the day of delivery of the goods any defects which a reasonable examination would have revealed.

  3. Where the buyer has accepted, or has been deemed to have accepted the goods the buyer shall not be entitled to reject goods which are not in accordance with this statement.

  • Title And Risk

    1. The buyer shall take all the risks by ordering from the webstore.

    2. Risk shall pass on delivery of the goods to the buyer’s address.

    3. Until title passes the buyer shall hold the goods as bailee for the seller and shall store or mark them so they can at all times be identified as the property of the seller.

    4. The seller may maintain an action for the price of any goods notwithstanding that title in them has not passed to the buyer.

    5. For botulinum TOXINS, please be informed that despite proper packaging, products may arrive in relatively warm condition. Based on our experience and tests results, product may loose it's efficiency up to 10%. Please proceed with purchase upon your discretion.

  • CHANGES TO TERMS OF SERVICE

    1. You can review the most current version of the Terms of Service at any time at this page.

    2. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

  • REVIEWS

    1. The review section is intended to help us have better service. If you have any inconvenience with our service, please kindly leave your feedback. However, the reviews that contain other vendors names or products that are not included in our list, will be automatically deleted from this section.

    2. IMPORTANT. After you write a review, your first name will appear on our reviews section, for privacy concerns we will not display your full name.
       

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